Tori and the case of the mysterious quotation marks

Today I received my manuscript back from my copy editor.

I love getting feedback and comments about my writing, especially from a professional editor, as I can learn so much from them. I wish I had the ability to look at my writing from the distance and without any emotional attachment. Editing would be so much easier.

For some (so far) inexplicable reason I have two versions of quotation marks in my manuscript. They are scattered all over the novel in no particular pattern. Have a look at this:

"How was the conference?" Rose asked half an hour later before the staff briefing.

"Great. I’m so sorry that you missed out."

"Did you find some other people to hang out with? I felt so bad when I let you down."

“Yes, I met some people I knew. The dinner was great. I even danced, can you believe it?”

“Oh, Tori, it must have been a great night for you to get up and dance!”


The font is Times New Roman. When I press shift+quotation mark on my keyboard, the funny quotation marks that look like tiny sixes come up. I don't seem to have the "straight" quotation marks that I should have.

Have you ever had problems with mysterious question marks?